Shipping & Return Policyinfo@unionlighting.com Shipping Policy*All Orders are processed as quickly as possible. Only items that are in stock are shipped the same day, before 2pm EST in most cases. Those items that are ordered which are not in stock, are shipped immediately upon receipt. *All Lutron product orders totalling $149.00 and over are Shipped Free via UPS Ground Service. *Items ordered together are not necessarily shipped simultaneously. *All Orders are Shipped via UPS Ground Service. *Items ordered together are not necessarily shipped simultaneously. *At this time, orders from outside the 48 contiguous United States cannot be processed through our Yahoo Store. *Residents outside the 48 contiguous United States, please call 1-908-686-2907 or email export@unionlighting.com for shipping charges. *A 7% sales tax will be added on all shipments to New Jersey. *Final Price is determined with shipping charges and tax ( if applicable ). Note: Freight Charges on Lutron Orders over $149.00 will be removed upon processing your Order. On certain large quantity orders, the Yahoo Store Checkout will not calculate a freight charge. We will calculate the UPS Ground freight charge manually while processing the order. Thank you. Return Policy*On Closeout Items - ALL SALES FINAL - No Returns Special Orders: *All hanging fixtures are supplied with adequate chain and wire for standard 8' ceilings. *Custom applications ( over 8' ) can be accommodated. Please inform us of these "alterations" at the time of purchase. *Altering/customizing of any fixtures necessitate that these sales are final and not returnable or exchangeable. Damages: *Kindly report any damages, defects, or errors to received shipments promptly, by calling 1-800-839-9001 (residents outside the 48 contiguous United States, please call 1-908-686-2907) or by priority emailing us at order@unionlighting.com. Returns: *All returns must first be approved by a Union Lighting representative. *All non-approved returns are subject to refusal. *Returns will not be accepted after 30 days of receipt of order. Non-Defective Returns: *A 25% re-stocking fee will be charged for the return of goods that are non-defective. *Return shipping charges are the responsibility of the customer. *Items must be returned in their original packaging with all packing materials and must be in sellable condition. *Items that have been installed are not returnable. *Shipping and handling charges are non-refundable. *Credit (minus the aforementioned deductions) will be issued upon full inspection of the returned items by a Union Lighting representative. "After more than eleven years on the Web, we're proud to say that we have some of the lowest lighting prices on the Internet ....... and have produced scores of satisfied customers. Our aim at Union Lighting is simple; ---- provide the finest product at the best price, to the Educated Web Consumer. Many thanks to all our past, present, .......... and future customers !" 1-800-839-9001Our NJ Showroom phone number:(908) 686-2907 Our NJ Showroom fax number: (908) 688-7362 |